Help Shape Affordable Care at Helping PAW

Please take this short survey to help us improve services and plan for the future. You’re welcome to participate whether or not you’ve visited Helping PAW.

About 5 minutes. Participation is voluntary. Your answers will not affect care, fees, or assistance. Please do not include your name or contact information. Please complete this survey only once.

1. What is your ZIP code?

2. Have you used Helping PAW’s services?YesNoI have requested an appointment but have not yet visited

3. What care led you to seek out Helping PAW or visit our website?

Check all that apply.

Spay/neuterWellness examinations, vaccinations, or preventive careExamination or treatment for illnessSurgery other than spay/neuterDiagnostic testing, such as bloodwork or X-raysGeneral informationOtherOther (please describe, optional)

4. If you sought surgery other than spay/neuter, why did you contact Helping PAW?

Check all that apply. Otherwise, skip this question.

The estimated cost elsewhere was more than I could affordMy veterinarian referred meSomeone recommended Helping PAWI was seeking an appointment soonerOtherOther (please describe, optional)

5. Do your pets currently receive routine wellness care, such as examinations, vaccinations, and preventive testing?Yes, regularlySometimes, but less often than recommendedUsually only when they are sickNoNot applicable—my pets are newly acquired or too young to have an established care historyNot sure

6. What would help you use Helping PAW for your pets’ routine wellness care more consistently?

Choose up to two. Select “Nothing additional” or “I prefer to use my regular veterinarian” alone.

Affordable examination and preventive-care feesMore available wellness appointmentsClearer information about services, recommended care, and costsReminders when care is dueNothing additional—Helping PAW already meets our wellness-care needsI prefer to use my regular veterinarian for wellness careOtherOther (please describe, optional)

7. During the past 12 months, have you delayed or gone without veterinary care you believed your pets needed?

Check all that apply. Select “No” or “Not sure” alone.

Yes—because of costYes—because I could not obtain an appointmentYes—for another reasonNoNot surePlease describe the other reason (optional)

8. Which affordable services would you be likely to use at Helping PAW during the next 12 months, if available?

Check all that apply. Select “None anticipated” or “Not sure” alone.

Wellness examinationsVaccinations and preventive testingSick-pet appointmentsOngoing care for a chronic conditionSpay/neuterOther surgery, if recommendedBloodwork or X-rays, if recommendedUltrasound, if recommended and offered in the futureDental care, if recommended and offered in the futureNone anticipatedNot sure

9. Are you eligible for Helping PAW’s 20% discount for pet owners who receive government assistance?YesNoNot sure

Before this survey, did you know Helping PAW offers this discount?

Everyone may answer, whether or not eligible.

YesNo

10. Which affordable veterinary services are most important to you and your pets?

Choose up to three. Select “Not sure” alone.

Routine wellness examinations, vaccinations, and preventive careExaminations and treatment for sick petsOngoing care for pets with chronic conditionsSpay/neuter surgerySurgery other than spay/neuterUltrasound services in the futureDental care in the futureOtherNot sureOther (please describe, optional)

11. What is one practical change or service Helping PAW should prioritize to help you obtain care for your pets?

Your preferences will guide planning; they do not guarantee new services or additional clinic days. If you would like to help discuss the findings and choose priorities, please contact our team separately.

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Helping Promote Animal Welfare (Helping PAW)
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Help Shape Affordable Care at Helping PAW

Thank you for helping shape affordable veterinary care.